Privacy and Terms

Welcome to Haug Implement Company. Please feel free to review our Privacy and Terms. Please select a category below to get started. 

Parts Return Policy
Model Privacy and Data Policy
Model Information Security Program


Model Privacy and Data Policy

Effective Date: 01-01-2014

This is only a summary of our Privacy and Data Policy.  For more information you can review a complete version of our Privacy and Data Policy by requesting a copy at 320-235-8115 / PO Box 1055, Willmar, MN 56201 / data@haugimp.com

This Privacy and Data Policy Overview provides a description of the privacy and data use practices of Haug Implement Co. (“us”, “we” or “our”) in connection with our receipt, collection and use of data and information from you as our customer, visitor, or user, as applicable.  The policy may be changed or updated from time to time.  If there is any conflict between this Overview and our full Privacy and Data Policy, the terms of our full Privacy and Data Policy will control.

Collection of Data:

The types of information we collect and share depend on the products or services you purchase, license or access from us or third parties through which you have authorized us to receive information (such as through John Deere’s JD LinkTM Telematics system Ag Leader Ag Infinity or Trimble’s “Connected Farm” system).  We generally receive, collect, use and share both Customer Data (including social security numbers, names, addresses, phone numbers, and other personal information) and Machine Data (information related to the performance, use, and location of equipment or computers with various information collection devices) as described in this Policy (collectively “Data”).  You agree to notify all personnel that use any tracked equipment that their use and location is remotely monitored.  If you need to update or change any information which you previously provided to us then you may contact us at data@haugimp.com or by phone at 320-235-8115.

Protection of Data:

We strive to protect your Data using commercially reasonable standards.  We use a variety of commercially reasonable security technologies to help protect your Data from unauthorized access, use, or disclosure.  However, the use of such standards and security technologies is not, and should not be considered to be, any type of guarantee or warranty by us that your Data will not be accessed by third parties.

Sharing and Use of Data:

We use your Data to provide products, services and information to you.  Some of the services are designed to allow faster communications and responsiveness between you and us to ensure that we provide services to you as efficiently as possible.  We may also review equipment diagnostic information remotely to diagnose and recommend equipment maintenance and repairs.  We share your information with certain third parties in order to better serve you or upon your request or approval.  These third parties may include equipment suppliers, financing institutions or other third party service providers who assist us in providing the products and services you request or their respective subsidiaries or affiliates.  We also may share your information with our marketing, technical, accounting, legal or other professionals to assist us in our business operations.  If you purchase products for personal, family, or household use through financing that is provided by us or facilitated by us, you may request that we not share your personal information derived from that transaction with unaffiliated third parties by returning the opt-out form at the bottom of our Privacy and Data Policy.  This is only an overview of our Privacy and Data Policy. If would like a copy of our full Privacy and Data Policy, please contact us at PO BOX 1055, Willmar, MN 56201. 320-235-8115, data@haugimp.com


Identity Theft Prevention Program

Our Dealership uses the following procedures as part of our Identity Theft Prevention Program (the “ITPP”) to help mitigate the risk of identity theft.

We look for the following factors (“Red Flags”) to indicate that identity theft may be occurring in connection with an account at our Dealership:

1. Notice from a customer, a victim of identity theft, a law enforcement agency, or someone else that an account has been opened or used fraudulently, including a fraud alert in a customer’s credit file.

2. Mismatched or inconsistent information or images between a customer’s provided information, documentation, or appearance and any verification documents, including credit reports that raises suspicions.

3. Indications of forgery, alteration, replication, or assembly of any documentation.

We may detect Red Flags by:

1. Checking a customer’s credit report and verifying that the address used by the customer corresponds to an address in the credit report.

2. Reviewing a customer’s photo identification and requesting their name and address when they open an ongoing payment account.

When detected, we may respond to Red Flags by:

1. Contacting an existing customer by an alternate communications method, if available, to verify whether a particular transaction or account is authorized.

2. Closing, preventing the opening of, or changing the number of an account.

3. Notifying law enforcement.

4. Notifying a credit reporting agency.

5. Not responding if warranted.

This ITPP was adopted and approved by the management team at Haug Implement Co on 01-01-2014. The ITPP will be administered by Kody Aasen.  We train our front-line customer service personnel and management employees to identify the Red Flags set out in the ITPP using materials and programs. We only work with service providers who institute an identity theft program that is appropriate to their function and the information they receive from us.  Generally, we do not work with service providers in connection with detecting or responding to the Red Flags set out in the ITPP.  This ITPP will be reviewed and updated periodically to ensure it remains appropriate for our business.


Parts Return Policy

ALL PARTS RETURNS must be accompanied by original receipt, be in original packaging with bar label intact, and be in saleable condition. ALL PARTS RETURNS will be refunded for the original purchase price as shown on receipt, minus any restocking fees. STOCKED PARTS RETURNS before 90 days will be refunded in the original form of payment, except check payment. Original check payments will be refunded as a Haug Implement Co. gift card, or a check refund after 14 days. After 30 days, ALL PARTS RETURNS are subject to a 20% - 65% restocking fee. After 90 days, ALL PARTS RETURNS are subject to a 20% - 65% restocking fee and will be issued a refund in the form of a Haug Implement gift card only. For SPECIAL ORDERED PARTS, once an order has been placed with the vendor, it cannot be canceled and will be subject to a 20% - 65% restocking fee. SPECIAL ORDERED PARTS must be worth $15 or more and returned within 30 days of order date to qualify for return. Absolutely NO PARTS RETURNS after 12 months. Absolutely NO RETURNS on electrical parts. Absolutely NO RETURNS on used parts.