John Deere Dealer Career Opportunities at Haug Implement Company

                                                    Career Opportunities - Come Grow with Us!

  • Service Department - Willmar & Litchfield

    Location: Willmar and Litchfield 
    Type of Employment: Full Time

    Department:  Service
    Reports to:    Service Manager
    Supervises:   None

    Purpose:

    Assist the service manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.

    Responsibilities:

    • Fields internal and external customer inquiries to the Service Department
    • Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
    • Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager 
    • Maintains Service Department filing and records
    • Updates customer profiles using equipment, hours, or other information from the customer work orders
    • Maintains accessories and supplies and prepares replacement orders
    • May prepare Service Technician efficiency reports
    • May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
    • Secure and Deliver parts to Service Technicians as needed

    Experience, Education, Skills and Knowledge:

    • Basic knowledge of accounting practices
    • Ability to use standard desktop load applications such as Microsoft Office and internet functions
    • Knowledge of office procedures
    • General understanding of mechanical/technical terms is preferred
    • High School Diploma or equivalent experience

  • Location: Litchfield 
    Type of Employment: Full Time

    Department:  Sales
    Reports to:    Store Manager or Sales Manager
    Supervises:    None

    Purpose: 

    Sells new and used lawn and garden equipment to new and existing customers.

    Responsibilities:

    • Represents the company for the sale of machinery to customers in a defined sales area
    • Maintains current product knowledge on features and benefits of all equipment potentially saleable by the dealership
    • Monitors competitive activity/products and timely communicates to management, accordingly
    • Maintains all customer information in assigned territory for sales management
    • Knows and follows a defined sales process
    • Maintains assigned company vehicles and equipment
    • Assists with the preparation and execution of customer events
    • Conducts new equipment field demonstrations
    • Monitors trends in customer's business activities and timely communicates to management
    • Maintains current knowledge of financing options to assist customers with securing the purchase of new and used goods
    • Attends applicable sales training events/seminars
    • May maintain current knowledge of used equipment values and ability to evaluate properly for trading purposes

    Requirements:

    • Knowledge of lawn and garden equipment and sales experience
    • Ability to use standard desktop load applications such as Microsoft Office and internet functions
    • Ability to work flexible hours
    • Excellent customer relationship skills
    • Ability to analyze and interpret basic sales reports
    • High School Diploma or equivalent work experience

  • Location: Willmar 
    Type of Employment: Full Time

    Position Specifics:
    Department:  Parts
    Reports to:    Parts Manger or Corporate Parts Manager
    Supervises:   None

    Purpose:

    Responsible for selling, receiving, and delivery of parts and accessories.  In addition performs in-store customer service, overall organizational promotion, and stocking duties. 

    Responsibilities:

    • Promotes and sells products and/or services to meet customer needs
    • Supplies Service Technicians with parts as required
    • Assists with preparing and maintaining merchandise displays
    • Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations
    • Assists in keeping parts department clean and orderly
    • Follows up on shortages and expedites issues by reporting to the manager
    • Assists in maintaining all departmental tools, equipment, and vehicles are in good working order

    Experience, Education, Skills and Knowledge:

    • Basic data entry/keyboarding skills
    • Basic parts and machinery knowledge
    • Ability to use the John Deere Parts Catalog computer application
    • Ability to work in a team environment
    • Ability to lift items weighing up to 75 lbs.
    • High School diploma or equivalent experience
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